Privacy policy

Privacy Policy

With this Privacy Policy, we provide information about the processing of personal data in connection with our activities and operations, including our website under the domain name smartec.com. In particular, we explain which personal data we process for which purpose, in which manner and in which location. We also provide information about the rights of individuals whose data we process.

We have drafted this Privacy Policy in German. In the event of publication in another language, the German-language Privacy Policy shall prevail.

For individual or additional activities and operations, we may publish further privacy policies or other information on data protection.

We are subject to Swiss law as well as to any applicable foreign law, in particular that of the European Union (EU) with the European General Data Protection Regulation (GDPR).

By decision of 26 July 2000, the European Commission recognised that Swiss data protection law provides an adequate level of data protection. In its report of 15 January 2024, the European Commission confirmed this adequacy decision.

Table of Contents

1. Contact addresses

The controller within the meaning of data protection law is:

smARTec Veranstaltungstechnik AG
Wässermattstrasse 100
5000 Aarau
Switzerland

info@smartec.com

In individual cases, third parties may be responsible for the processing of personal data, or joint responsibility with third parties may exist. We are happy to provide data subjects with information about the respective responsibility upon request.

2. Definitions and legal bases

2.1 Definitions

Data subject: A natural person whose personal data we process.

Personal data: All information relating to an identified or identifiable natural person.

Particularly sensitive personal data: Data on trade union, political, religious or philosophical views and activities, data on health, the intimate sphere or affiliation with an ethnicity or race, genetic data, biometric data that uniquely identify a natural person, data on administrative and criminal proceedings or sanctions, and data on social assistance measures.

Processing: Any handling of personal data, irrespective of the means and procedures applied, for example the querying, matching, adapting, archiving, retaining, reading out, disclosing, obtaining, recording, collecting, deleting, revealing, arranging, organising, storing, altering, disseminating, linking, destroying and using of personal data.

European Economic Area (EEA): Member States of the European Union (EU) as well as the Principality of Liechtenstein, Iceland and Norway.

2.2 Legal bases

We process personal data in accordance with Swiss law, in particular the Federal Act on Data Protection (Data Protection Act, DPA) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).

Where and to the extent that the European General Data Protection Regulation (GDPR) applies, we process personal data on the basis of at least one of the following legal bases:

  • Art. 6(1)(b) GDPR for the necessary processing of personal data for the performance of a contract with the data subject as well as for the implementation of pre-contractual measures.
  • Art. 6(1)(f) GDPR for the necessary processing of personal data in order to safeguard legitimate interests – including the legitimate interests of third parties – provided that the fundamental freedoms and fundamental rights as well as the interests of the data subject do not override them. Such interests are, in particular, the sustainable, people-friendly, secure and reliable conduct of our activities and operations, ensuring information security, protection against misuse, the enforcement of our own legal claims and compliance with Swiss law.
  • Art. 6(1)(c) GDPR for the necessary processing of personal data in order to comply with a legal obligation to which we are subject under any applicable law of Member States in the European Economic Area (EEA).
  • Art. 6(1)(e) GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
  • Art. 6(1)(a) GDPR for the processing of personal data with the consent of the data subject.
  • Art. 6(1)(d) GDPR for the necessary processing of personal data in order to protect the vital interests of the data subject or of another natural person.
  • Art. 9(2) et seq. GDPR for the processing of special categories of personal data, in particular with the consent of the data subjects.

The European General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data and to the processing of particularly sensitive personal data as the processing of special categories of personal data (Art. 9 GDPR).

3. Nature, scope and purpose of the processing of personal data

We process such personal data as is necessary in order to conduct our activities and operations in a sustainable, people-friendly, secure and reliable manner. The personal data processed may in particular fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data and payment data. The personal data may also constitute particularly sensitive personal data.

We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, insofar as such processing is permissible.

We process personal data with the consent of the data subjects where necessary. In many cases we may process personal data without consent, for example in order to comply with legal obligations or to safeguard overriding interests. We may also ask data subjects for their consent even where their consent is not required.

We process personal data for the period necessary for the respective purpose. In particular, we anonymise or delete personal data depending on statutory retention and limitation periods.

4. Disclosure of personal data

We may disclose personal data to third parties, have it processed by third parties or process it jointly with third parties. Such third parties may, for example, be specialised providers whose services we use. Such third parties may in turn disclose personal data to third parties.

In the course of our activities and operations, we may in particular disclose personal data to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, accounting and fiduciary service providers, debt collection agencies, interest groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media, parent, sister and subsidiary companies, organisations and associations, social institutions, telecommunications companies, insurance companies and payment service providers.

5. Communication

We process personal data in order to be able to communicate with individuals as well as with authorities, organisations and companies. In doing so, we process in particular data that a data subject transmits to us when contacting us, for example by postal mail or email. We may store such data in an address book or by comparable means.

Third parties who transmit data about other persons to us are legally obliged to ensure the data protection of those data subjects themselves. In particular, they must ensure that they are permitted to transmit such data and must also ensure the accuracy of the transmitted data.

6. Job applications

We process personal data about applicants insofar as it is necessary for assessing suitability for an employment relationship or for the subsequent performance of an employment contract. The necessary personal data results in particular from the information requested, for example in the context of a job advertisement. We may publish job advertisements with the help of suitable third parties, for example in electronic and printed media or on job portals and recruitment platforms.

We further process such personal data as applicants disclose or publish voluntarily, in particular as part of cover letters, curricula vitae and other application documents as well as as part of online profiles.

Where and to the extent that the General Data Protection Regulation (GDPR) applies, we process personal data about applicants in particular in accordance with Art. 9(2)(b) GDPR.

We may enable applicants to store their details in our talent pool so that they can be considered for future vacancies. We may also use such details in order to maintain contact and to provide information about news. If we consider that an applicant may be suitable for a vacancy on the basis of the details provided, we may inform the applicant accordingly.

We use selected services of suitable third parties in order to advertise vacancies by means of e-recruiting and to enable and manage applications.

In particular, we use:

7. Data security

We take appropriate technical and organisational measures in order to ensure a level of data security appropriate to the respective risk. With our measures we ensure in particular the confidentiality, availability, traceability and integrity of the personal data processed, without, however, being able to guarantee absolute data security.

Access to our website and our other digital presence takes place by means of transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers warn before visiting a website without transport encryption.

Our digital communication is subject – as is in principle all digital communication – to mass surveillance without cause or suspicion by security authorities in Switzerland, elsewhere in Europe, in the United States of America (USA) and in other countries. We cannot exert any direct influence on the corresponding processing of personal data by intelligence services, police authorities and other security authorities. Nor can we rule out that a data subject may be specifically monitored.

8. Personal data abroad

We generally process personal data in Switzerland and in the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular in order to process it there or have it processed there.

We may export personal data to all countries on Earth and elsewhere in the universe, provided that the law there ensures an adequate level of data protection in accordance with a decision of the Swiss Federal Council and – where and to the extent that the General Data Protection Regulation (GDPR) applies – also in accordance with a decision of the European Commission.

We may transfer personal data to countries whose law does not ensure an adequate level of data protection, provided that data protection is ensured for other reasons, in particular on the basis of standard data protection clauses or with other appropriate safeguards. By way of exception, we may export personal data to countries without an adequate or appropriate level of data protection if the specific data protection requirements for doing so are met, for example the explicit consent of the data subjects or a direct connection with the conclusion or performance of a contract. We are happy to provide data subjects with information about any safeguards upon request or to supply a copy of any safeguards.

9. Rights of data subjects

9.1 Data protection claims

We grant data subjects all rights under applicable law. In particular, data subjects have the following rights:

  • Information: Data subjects may request information as to whether we process personal data about them and, if so, which personal data is concerned. Data subjects also receive such information as is necessary in order to assert their data protection rights and to ensure transparency. This includes the personal data processed as such, but also, among other things, information about the purpose of processing, the retention period, any disclosure or export of data to other countries and the origin of the personal data.
  • Rectification and restriction: Data subjects may have inaccurate personal data rectified, incomplete data completed and the processing of their data restricted.
  • Opportunity to state their own point of view and human review: In the case of decisions that are based exclusively on automated processing of personal data and that have a legal effect on them or significantly affect them (automated individual decisions), data subjects may state their own point of view and request a review by a human being.
  • Erasure and objection: Data subjects may have personal data erased (“right to be forgotten”) and may object to the processing of their data with effect for the future.
  • Release and portability of data: Data subjects may request the release of personal data or the transfer of their data to another controller.

We may defer, restrict or refuse the exercise of the rights of data subjects to the extent permitted by law. We may inform data subjects of any requirements that must be met in order to exercise their data protection rights. For example, we may refuse to provide information in whole or in part with reference to confidentiality obligations, overriding interests or the protection of other persons. For example, we may also refuse the erasure of personal data in whole or in part, in particular with reference to statutory retention obligations.

By way of exception, we may charge costs for the exercise of these rights. We inform data subjects in advance of any such costs.

We are obliged to identify, by means of appropriate measures, data subjects who request information or assert other rights. Data subjects are obliged to cooperate.

9.2 Legal remedies

Data subjects have the right to enforce their data protection claims through the courts or to file a report or complaint with a data protection supervisory authority.

The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

European data protection supervisory authorities are organised as members of the European Data Protection Board (EDPB). In some Member States of the European Economic Area (EEA), the data protection supervisory authorities are organised on a federal basis, in particular in Germany.

10. Use of the website

10.1 Cookies

We may use cookies. Cookies – both our own cookies (first-party cookies) and cookies of third parties whose services we use (third-party cookies) – are data that is stored in the browser. Such stored data need not be limited to traditional cookies in text form.

Cookies may be stored in the browser temporarily as “session cookies” or for a defined period as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a defined storage period. Cookies make it possible, in particular, to recognise a browser on the next visit to our website and thereby, for example, to measure the reach of our website. However, permanent cookies may, for example, also be used for online marketing.

Cookies can be deactivated, restricted or deleted in whole or in part at any time in the browser settings. The browser settings often also allow automated deletion and other management of cookies. Without cookies, our website may no longer be available in full. We actively request explicit consent to the use of cookies – at least where and to the extent required by applicable law.

In the case of cookies used for the measurement of success and reach or for advertising, a general objection (“opt-out”) is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

10.2 Logging

For every access to our website and our other digital presence, we may log at least the following information, provided that it is determined or transmitted to our digital infrastructure by default during such access: date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual subpage of our website accessed including the volume of data transferred, the web page last accessed in the same browser window (referer or referrer).

We log such information, which may also constitute personal data, in log files. This information is necessary in order to be able to provide our digital presence in a sustainable, people-friendly and reliable manner. The information is further necessary in order to be able to ensure data security – including by third parties or with the help of third parties.

10.3 Tracking pixels

We may embed tracking pixels in our digital presence. Tracking pixels are also referred to as web beacons. Tracking pixels – including those of third parties whose services we use – are usually small, invisible images or scripts written in JavaScript that are retrieved automatically when our digital presence is accessed. Tracking pixels can capture at least the same information as logging in log files.

11. Notifications and messages

11.1 Measurement of success and reach

Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links were clicked in the process. Such web links and tracking pixels may also record the use of notifications and messages in a personally identifiable manner. We require this statistical recording of usage for the measurement of success and reach in order to be able to send notifications and messages effectively and in a people-friendly manner as well as sustainably, securely and reliably, based on the needs and reading habits of the recipients.

11.2 Consent and objection

You must generally consent to the use of your email address and your other contact addresses, unless such use is permissible on other legal grounds. In order to obtain double-confirmed consent where applicable, we may use the “double opt-in” procedure. In this case, you will receive a message with instructions for the double confirmation. We may log consents obtained, including the IP address and time stamp, for evidentiary and security reasons.

You may generally object at any time to receiving notifications and messages such as newsletters. With such an objection, you may at the same time object to the statistical recording of usage for the measurement of success and reach. Necessary notifications and messages in connection with our activities and operations remain reserved.

11.3 Service providers for notifications and messages

We send notifications and messages with the help of specialised service providers.

In particular, we use:

12. Social media

We have a presence on social media platforms and other online platforms in order to be able to communicate with interested individuals and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).

The general terms and conditions and terms of use as well as privacy policies and other provisions of the individual operators of such platforms also apply in each case. These provisions inform in particular about the rights of data subjects directly vis-à-vis the respective platform, which include, for example, the right to information.

For our social media presence on Facebook, including the so-called Page Insights, we are – where and to the extent that the General Data Protection Regulation (GDPR) applies – jointly responsible with Meta Platforms Ireland Limited (Ireland). Meta Platforms Ireland Limited is part of the Meta companies (including in the USA). Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights in order to be able to provide our social media presence on Facebook effectively and in a people-friendly manner.

Further information about the nature, scope and purpose of the data processing, information about the rights of data subjects as well as the contact details of Facebook and of Facebook’s data protection officer can be found in the Privacy Policy of Facebook. We have concluded the so-called “Controller Addendum” with Facebook and have thereby agreed in particular that Facebook is responsible for safeguarding the rights of data subjects. For the so-called Page Insights, the corresponding information can be found on the page “Information about Page Insights”, including “Information about Page Insights Data”.

13. Third-party services

We use services of specialised third parties in order to be able to conduct our activities and operations in a sustainable, people-friendly, secure and reliable manner. With such services we can, among other things, embed functions and content in our website. In the case of such embedding, the services used record the IP addresses of users at least temporarily for technically compelling reasons.

For necessary security-related, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised or pseudonymised form. This concerns, for example, performance or usage data required in order to be able to provide the respective service.

In particular, we use:

13.1 Digital infrastructure

We use services of specialised third parties in order to be able to make use of the digital infrastructure required in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.

In particular, we use:

13.2 Audio and video conferencing

We use specialised services for audio and video conferencing in order to be able to communicate online. This allows us, for example, to hold virtual meetings or to conduct online lessons and webinars. For participation in audio and video conferences, the legal texts of the individual services, such as privacy policies and terms of use, apply in addition.

Depending on your circumstances, we recommend muting the microphone by default when participating in audio or video conferences as well as blurring the background or displaying a virtual background.

In particular, we use:

13.3 Maps

We use services of third parties in order to be able to embed maps in our website.

In particular, we use:

13.4 Digital content

We use services of specialised third parties in order to be able to integrate digital content into our website. Digital content is in particular image and video material, music and podcasts.

In particular, we use:

13.5 Advertising

We make use of the possibility of having advertising for our activities and operations displayed in a targeted manner with third parties such as social media platforms and search engines.

With such advertising we would like to reach, in particular, individuals who are already interested in our activities and operations or who might be interested in them (remarketing and targeting). For this purpose, we may transmit corresponding information – possibly also personal data – to third parties that enable such advertising. We can also determine whether our advertising is successful, that is, in particular, whether it leads to visits to our website (conversion tracking).

Third parties with whom we advertise and with whom you are registered as a user may be able to attribute the use of our website to your profile there.

In particular, we use:

14. Extensions for the website

We use extensions for our website in order to be able to use additional functions. We may use selected services from suitable providers or use such extensions on our own digital infrastructure.

In particular, we use:

15. Measurement of success and reach

We seek to measure the success and reach of our activities and operations. In this context, we may also measure the effect of references by third parties or test how different parts or versions of our digital presence are used (“A/B testing” method). On the basis of the results of the measurement of success and reach, we can in particular fix errors, strengthen popular content or make improvements.

For the measurement of success and reach, the IP addresses of individual users are recorded in most cases. In this case, IP addresses are generally truncated (“IP masking”) in order to follow the principle of data minimisation through the corresponding pseudonymisation.

Cookies may be used and user profiles may be created for the measurement of success and reach. Any user profiles created include, for example, the individual pages visited or content viewed on our digital presence, information on the size of the screen or of the browser window and the – at least approximate – location. In principle, any user profiles are created exclusively in pseudonymised form and are not used to identify individual users. Individual services of third parties with which users are registered may be able to attribute the use of our online offering to the user account or user profile with the respective service.

In particular, we use:

16. Video surveillance

We use video surveillance for the prevention of criminal offences, for the preservation of evidence in the case of criminal offences, for the exercise and assertion of our own legal claims, for defence against third-party legal claims and for the exercise of our domiciliary rights. Where and to the extent that the General Data Protection Regulation (GDPR) applies, these constitute overriding legitimate interests pursuant to Art. 6(1)(f) GDPR, and in the case of particularly sensitive personal data with reference to Art. 9(2)(f) GDPR.

We store recordings from our video surveillance for as long as they are necessary for the preservation of evidence or for another of the purposes mentioned.

We may secure recordings from our video surveillance and transmit them to competent bodies such as, in particular, judicial or law enforcement authorities, provided that the transmission is necessary for one of the purposes mentioned, is in our other legitimate overriding interest or is required on the basis of statutory obligations.

17. Concluding notes on this Privacy Policy

We created this Privacy Policy with the Data Protection Generator of Datenschutzpartner .

We may update this Privacy Policy at any time. We inform about updates by publishing the respective current Privacy Policy on our website.

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